Effective Date: April 13, 2026
Company Name: Southeast Management Services
Website: semsfire.com
Contact Email: semsfire@gmail.com
Business Phone: +1 251-282-0958
Southeast Management Services respects your privacy and is committed to protecting the personal information you provide through our website, forms, communications, and services.
This Privacy Policy explains how we collect, use, disclose, and protect your information.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- name
- phone number
- email address
- company name
- service address or mailing address
- appointment or scheduling information
- billing-related information
- any other information you submit through forms, inquiries, or service interactions
We may also collect certain technical information automatically when you visit our website, such as:
- IP address
- browser type
- device type
- pages visited
- referral source
- general website usage data collected through cookies or analytics tools
2. How We Use Your Information
We may use your information to:
- respond to inquiries
- provide requested services
- schedule and manage appointments
- send customer care and support communications
- send service updates and account notifications
- send billing-related communications
- improve our website, services, and customer experience
- send marketing or promotional messages where you have opted in
- comply with legal and regulatory obligations
3. SMS Consent and Mobile Information
If you provide your mobile phone number and opt in to receive text messages from Southeast Management Services, you agree to receive SMS communications related to your relationship with our business.
These messages may include:
- appointment reminders
- appointment confirmations
- service or account updates
- billing notifications
- customer support messages
- promotional messages, where applicable and consented to
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message.
For assistance, reply HELP or contact us directly at semsfire@gmail.com or +1 251-282-0958.
Mobile opt-in information and consent data will not be shared, sold, or disclosed to third parties or affiliates for their own marketing or promotional purposes.
4. How We Share Information
We do not sell your personal information.
We may share your information only as necessary:
- with service providers that help us operate our business, website, CRM, scheduling systems, communication platforms, or payment systems
- with vendors who perform services on our behalf and are obligated to safeguard your information
- when required by law, subpoena, regulation, or legal process
- to protect our rights, users, or business operations
Any third parties we work with are expected to use personal information only as needed to perform services for us.
5. Data Retention
We retain personal information only as long as necessary to:
- fulfill the purposes described in this policy
- provide services and support
- maintain business and compliance records
- resolve disputes
- enforce our agreements
- comply with legal obligations
6. Cookies and Website Tracking
Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor behavior, and enhance user experience.
You can typically adjust your browser settings to refuse cookies or notify you when cookies are being used. Disabling cookies may affect some website functionality.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, loss, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices
You may choose not to provide certain information, but doing so may limit your ability to use some features of our website or services.
You may:
- opt out of SMS messages by replying STOP
- unsubscribe from marketing emails through the unsubscribe link, where applicable
- contact us to update or correct your information
- request information about the personal data we have collected from you, where applicable by law
9. Third-Party Services
Our website or services may integrate with third-party platforms for scheduling, payments, analytics, communication, customer relationship management, or other operational functions. We are not responsible for the privacy practices of third-party providers, and we encourage you to review their privacy policies where applicable.
10. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of those changes.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Southeast Management Services
Website: semsfire.com
Email: semsfire@gmail.com
Phone: +1 251-282-0958